We are a place of business in Auto Sales having phone service is extremely important to keeping our company going, Our phone lines have been down going on the last 2 months June 2021 till now August 12, 2021, We have tried several times calling in for a technician and problem still not resolved we have been paying our high bill every month without ever going 1 day past due. The customer service people send us appointments for a tech to come they NEVER arrive then they notify that the ticket has been complete, so much lying I can't seem to get anyone to help us. Not customer service not technicians. We are still no service I need help getting someone to listen or refund us every penny that has been paid. I'm on the phone EVERYDAY with customer service but they don't care and technicians are closing tickets and saying that they completed the issue. WE have not seen not ONE technician step foot in our gate outside the office where the lines are. My next step is to call 3 on your side see if they can help me provide service that i already paid for.