I placed order number 272710 to be delivered on a specific date (12-20 sunday) it was supposed to be a 92md birthday surprise for my mom. It was supposed to be delivered Sunday ad it was a function at someone house only on that date. It was not delivered. An attempt was made next day but she had left Sunday night so it was fouled. I'm very disappointed and still have yet to speak to a customer service representative and I was still charged and no refund issued.