Big purchase and received wrong items

/ 78 reviews

1 Apr, 2021 → by ClaimboUser481447

I came to saks in phipps for a big client spending over 10k on multiple items. I went over with associate about shoe sizes regarding two sneakers and received the wrong sizes. My client is out the country and now its is a issue that I need to get resolved ASAP.

Clothing, Shoes and Acc

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Saks Fifth Avenue - Other Reviews

》 Very dissatisfied with saks

》 I WAS ASSULTED BY STORE SECURITY

》 Return order#10353****

》 Ordered a Bag and was provided with 15% off over the phone by saks sales associates

》 HORRIFIC CUSTOMER SERVICE – CHARGED FOR CANCELLED ORDER AND CAN’T GET HOLD OF ANY REPRESENTATIVES

》 Bad information and lack off Customer Service response. Poorly informed Staff.

》 Order never shipped, no tracking number

》 Double charged on my order

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