23 Jan, 2013 → by ClaimboUser440731
Bad Experience
*SOLVED

I am very disappointed with the level of patient care this doctor provides. He was not a doctor that freely informed me of the potential side affects of the surgery he stated I needed and did not inform me of any other options that existed outside of surgery. Once my surgery was complete, he did not bother to wait for me to wake up from general anesthesia and therefor did not follow up with me about how my procedure went and the extent of the issues I had. The evening of my surgery I was in pain and having severe dry heaves and a terrible headache. As of this moment, I think it was due to coming off anesthesia but at the time I had no idea. I called to page for help. I did not get a call back from the doctor the first time I called. I had to page a 2nd time. The doctor then called me back and was annoyed and only sought to point out how I was calling at a late hour and he basically yelled at me and made me feel terrible. He didn't even ask what was wrong. I was afraid and didn't know what was wrong. His policy stated "We are available to you 24 hours. Call with ANY questions or concerns." I followed the paper work provided to me for after care and got yelled at and treated with disrespect and down right verbal abuse. I cried all that night. I was post op that day and the last thing I needed was to be treated like that from my doctor who was supposed to be my care giver. This is a doctor that, in my opinion, should not be practicing medicine until he learns how to treat people as human beings. He has yet to follow up with me personally to see how I am doing. All he cares about is giving me a referral to another doctor and finding out if I am keeping my post op visit appointment. Never once has he made a personal call to me to ask, in a caring way, how I am doing. He is a disgrace to his profession in my opinion. The value of my loss cannot be measured in a dollar amount. How do you measure emotional abuse? How do you put a monetary value on the fact that doctors like Clifton Cox can get away with yelling at and verbaly abusing patients who are post op and in pain, who need care and gentleness and help when they call for help rather than being chastised for seeking help according to the directives given in his own paper work? This man claims his actions were reasonable and refused to even offer a verbal apology for his cranky, disrepectful, and insensitive behavior towards his patient who he has taken an oath to care for. Disgusting Mr. Cox. I cannot even call you a doctor.
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