THEY DID THE SAME EXACT THING TO ME ordered AC set with Free shipping, tracking company says they will not deliver to driveway. Website showed image freight service with boxes unloaded to driveway. Put notes in order page that has to be unloaded to parking lot. They took money now they tell me i need t pay additional $$$ to get it delivered. So much for free deliver and those fake big art illustrations on their website. More over company likes to do extortion!!! I have asked for a copy of the warrantee and they keep telling me their going to send it via email and I still haven't gotten it. AVOID DIRTY DEALERS