1 Jan, 2018 → by ClaimboUser930167
arrogant shocking service
*SOLVED

1

my car was serviced at car service city illovo, brakes that were promised never got done, because a 'mistake was made, electrical wasn't checked, had to beg to get the labor for the brakes not installed to be taken off the bill, the car broke down a day later, after taking it in again and promised it was fixed, the manager took me for a test drive t show it was fixed and it broke down again! after being without my business vehicle for 4 days, finally they manage to fix it then told me to pay again after a whopping 4600.00 already paid, I took my car, made a comoaint with head office, finally the owner Grant got back to me and told me arrogantly that I was like a thief stealing a loaf of bread from pick n pay, after requesting feedback to my compliant, the 'feedback I received was a legal letter of demand! never once has anybody from head office apologised or even tried to make amends for the shocking service, the only reply was an accusatory arrogant e mail from legal, this is a company that truly deserves to go out of business, with over 50 complaints this year alone on another complaints forum and also unsatisfied customers at their branch at any time, I'm their life span is limited please be aware the this company DOES NOT care about paying customers
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