HORRIBLE company. TERRIBLE customer service! Liars, stallers and [censored]s. Never been jerked around so much before. Look at the amount of terrible experiences with Active Appliances on Yelp! Wow! Says it all. Research ahead of time, everyone. Are allll of these poor suckers wrong? Not a chance after what we've experienced. Competence is key. Warn everyone far and wide. Filing a complaint the Better Business Bureau and FTC at this moment, as you all have done I notice and should continue to do so. Total waste of time, space and energy. Proud to be the face of such a useless establishment? Do yourself a favor AA (Absolute A**wipes), SHUT DOWN!