Hi, my name is OSWALDO REYES and on 05/28/2019 . I was expecting a package from Amazon. This package contained a very important item. Tracking number: LX39442636 Order Date: 05/27/2019 Order number:[protected] This package was marked delivered. Left on porch or in front of door. This package was never delivered. There were 3 adults in the home the entire day waiting for the delivery. It never happened. AMAZON was immediately notified. A complaint was filed and Amazon had to reimburse me for the money spent on package. Package was reported lost or stolen. I am also filing a complaint with the Better Business Bureau. We are in the process of researching all our legal options against Lasership Delivery. After 17 years of being a loyal customer with Amazon and a Prime member of Amazon. I had no other recourse but to close my account with them and cancel my Prime Membership due to the fact that they continue to use this company.