I booked a room today 15/7, and they gave me room number 374. The air condition was not working. I asked 3 times to change the room but they refused. They sent me a service man to fix the air condition. He failed and called another one. I spent a very long time waiting for them. It is a real mass and this is not novotel image. I need to get some sleep before my overnight flight. Temperature in Cairo is 45 degree I will attach some pictures