On the 25th of august, my bank account got taken over by a member of the bdo staff, they used an iphone which I dont own, they overtake my account, adjust the settings and took p100000 from my account, my boyfriend contacted customer service and told them of the incident, and they locked the account, but it was too late, the money was gone, I went to the bank to see the bank manager to lodge a complaint, he told me I had to wait 1-3 months, if I wait till then, I will lose my house, I will lose my job, can you do anything to speed up this process, I have lost money from this bank before, and the manager said that he cannot do nothing cause its new mangenment, I have evidence and I wish you can help me. My name is carren torres, and my mobile is [protected]