I received a collection letter for an alleged debt on January 26, 2016. ( the date on the letter was January 13, 2016) To the best of my knowledge, I have not received this product in the past. To be fair to this company, I sent them an email requesting additional information( date of purchase, company purchased from, etc) I normally use one of my credit cards when purchasing online so even if I did purchased it, it would have been paid. If provided proof that I did purchase this, I would certainly pay. Having been scammed in the past on computer IT, I am suspicious that this debt is valid.