1 Jan, 2018 → by ClaimboUser378916
8 months of false billing
*SOLVED
3
j2 Onebox will screw you when you try to cancel a phone line. We have a few with them and we cancelled 8 months ago and they kept billing us and when we caught the 500 bucks in extra charges they said that we never cancelled.. so now I have to call my bank and reverse the charges. What BS!! I am so pissed at J2 OneBOX and if you cancel you must get it in writing and jump through a lot of hoops as their intent is to keep racking up fees on the account without any service rendered!!! SCAMMMERS!