1 Jan, 2018 → by ClaimboUser824937
24 hour day and night cream & rapid wrinkle control
1
This last week I received my credit card statement from my bank (Ignite -Westpac) which indicated I had been charged $128.52 for Face Cream and another $115.15 for Majestic Eye Care on 28th and 30th January this year. I did receive the products (one package only of each product) but I haven't opened either of the boxes, as I was waiting to use them when my own products had come to an end. I did not have access to the charges for them at the time. I understood that I would be sent a sample of the Wrinkle Cream when I placed my order. I was totally shocked to find I had been scammed and that I owed the amount indicated above. I had NOT placed an order other than that for a SAMPLE of the product. There is no way I would have ordered this sample if I had known what the prices were. I never pay that much for cosmetics. In fact, I have been charged for the samples ( $6:50 and $5:18) as well as the full products. I assume I have the full products (15ml -wrinkle control and 30 ml Day & Night cream) I do not know, but I do know that I have been charged for a normal order of the products and that is NOT what I ordered. I will not be paying for these products. I don't have an address for posting them back to you so I would ask that you provide me with an address, or that you refund the total amounts charged to me on my credit card. I am very disappointed that my experience to try a product was such a hoax. Please fix this problem immediately for me. Thank you Ann Scott 27 Anna Street Norman Gardens Rockhampton Queensland 4701 (Australia)