My brand new Chevy suburban premier edition was supposed to come with a 12 month data pass. Instead of receiving the data pass, I had to wait weeks, talk to multiple different customer service representatives, who all in turn said they could not give me what ONSTAR offered. Onstar offers a 12 month data pass for 250 dollars, which would seem pretty easy to apply to a customer's account, who can PROVE the offer. If Onstar can not honor my package details, then why advertise the option on a premier plus package (on the sticker) ?!? Someone needs to take notice and fix this problem, so other customers do not have to deal with the run around. MAKE THIS RIGHT. Fix the issues and quit giving the customers the run around. If there was competition, I would already be gone. Bye Felicia!