Disrespect for our country and people as a value
I was faced with a very unpleasant thing when using the services offered by Mobilly. The thing is that to buy a ticket through this intermediary, there is a "terrible" inflated commission. The ticket was returned immediately. It turns out that it is not possible to return the ticket in the mobile application, customers are not informed about it. You can return only on the website! The most interesting was followed on, when I opened my e-mail to the e-mail was sent a ticket with information in foreign language communication with the mediator, the operator did not know what to answer, connected with other operators (possible exchange of senior) after the operator said I understood that it will be uncomfortable if each customer is askedin what language to send the ticket by e-mail. Maybe the broker could work on this so that customers are not disappointed? There are people who don't care, the main thing is that they send, but this time they hit someone who doesn't care. When you install Mobilly from the App Store, it is already automatically in foreign language. In order to return the money to your bank account, it turns out that you even need to send a copy of your passport! Isn't that a violation of the law? This slogan: The most convenient way to buy a ticket Mobilly is an intermediary positioning jingle, which is not true! Fictional self-promotion, because customers must already be attracted! Be smarter, don't be fooled!
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