Poor service
The shipment from Germany was already ordered in the beginning of December and reached Australia, but now it has been standing in Australia for more than 10 days. and has no messages from itella, does not answer emails or calls. It was also written that the address was given incorrectly, but the address was given correctly, I even sent an e-mail about it. Even in the e-mail I offer to pick up the warehouse, but no answers, only automatically prepared. Terrible courier service I have met, because it is not possible to receive your order, that this year's Christmas present did not arrive, the child is also unhappy, because it had to be said that hopefully someday there will be and there were no presents at Christmas...
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