Volaris




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Volaris

Average Rating:

1.13 / 997 votes / 105 reviews
Concesionaria Vuela Compañía de Aviación, S.A.P.I. de C.V. (“Volaris”)
Antonio Dovalí Jaime 70 Torre B Piso 13 Zedec Santa Fe DF Mexico Mexico - 01210
Mexico
Mexico

Phone: 18558652747

Category: Travel and Vacations

Links of Volaris
Toll-Free Number:
(866) 988-3527
Customer Service:
(855) 865-2747
Mexico:
+52 800 122 8000
Other Info

+1 855 865 2747 (USA) +52 551 102 8000 (Mexico) +502 23 013 939 (Guatemala) +506 40 027 462 (Costa Rica) +503 25 045 540 (El Salvador) +505 22 512 198 (Nicaragua)
Antonio Dovalí Jaime 70 Torre B Piso 13 Zedec Santa Fe DF
Mexico
Mexico – 01210

Company Address
Mexico City,
Mexico

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Complaints & Reviews — Volaris

15 Apr, 2021

Very Unhappy!

I was told that if I paid a fee at the time of my ticket purchase and then needed to change it there would be NO charges for at least a year. Now that I needed to change it it’s a whole different story with the airline asking for $212 for changes. This is after waiting on... Read more➤
11 Apr, 2021

Flight 477

Need to change a flight and the person who answered the phone on the English line was so rude and hang up on me, not only that you buy insurance for the flight, just to find out that when is a pick session that do not apply, not only you pay extra money for nothing , because... Read more➤
11 Apr, 2021

The service it’s bed

Update by user Apr 11, 2021 Sucks service they don’t about people. Original review posted by user Apr 11, 2021 My Husband and I went to Guatemala we have to go on the 23 of March the ear line dont have service that day &amp {{redacted}} User’s recommendation: No Recommend This is the worst airline.
I never received a voucher as promised several months ago and again twice in the last week. Phone transfers to a supervisor were dropped twice. Broken promisses: 1. a voucher in 3 business days, (in Nov 2020) 2. A voucher would be expedited at arrive via email in 24-72 hours, (March 5 2021) 3. A voucher would... Read more➤
I needed to change a flight that I had already paid a transfer fee on and they wanted to charge me again. I called the number 866-988-**** which is the number I got off of pissedconsumer.com the first time I called they I spoke with Pastor and his badge number is 1670 then he disconnected me then... Read more➤

appreciation

Hello! I've been to all kinds of cafes and bistros lately, I don't know if the crisis is pushing or what's the matter, but everywhere the food seems fresh.. :(foreign language lunch "flies at lunch".. we were really confused by the assortment offered, a smiling self-cook came to me and chased jokes helped us to choose.. really very pleasant... we had lunch and enjoyed the nice atmosphere ara terasee.! everything was so delicious, difficult where to connect! recommend to come in for lunch! really '' foreign language seetas '' safi tried... so keep it.. good luck!

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