Toll-Free Number:

(866) 848-8499

Other Info

1833 228 5143 (Customer Service)
+1 925 206 3066 (International) +1 312 291 9966
344 N Ogden Avenue 4th Floor
Chicago , Illinois
United States – 60607
Mon7:00 AM – 12:00 AM
Tue7:00 AM – 12:00 AM
Wed7:00 AM – 12:00 AM
Thu7:00 AM – 12:00 AM
Fri7:00 AM – 12:00 AM
SatClosed
SunClosed

Company Address

Vivid Seats

St 225 West Randolph 30th Floor

Chicago,

United States

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Complaints & Reviews — Vivid Seats

13 Aug, 2021

My credit card order

I have travel plans to make for the Brown’s home opener Sept 19th. i spent 321.00 w/your company &;; still no ticket to show for my order 3months ago! Then your site tells me that, my ticket is not a priority until the Day before or day of the game. Having to travel from Florida to attend... Read more➤

Entertainment

11 Aug, 2021

Pissed, no tickets.

Yes Im pissed. We bought tickets within an hour of going on sale and was told they would be released to us on the 5th, and we sent over a dozen emails and called a dozen times and low and behold on the day of the concert NO TICKETS. We never could get a hold of anyone... Read more➤

Entertainment

6 Aug, 2021

Need a refund on tickets that did not scan

We purchased tickets that DID NOT SCAN. we had to buy more tickets at the show. And now I can not get ahold of anyone who can give me my money back for the tickets I bought that we COULD NOT USE. even after a confirmation email was sent the day of. User’s recommendation: Do not use... Read more➤

Entertainment

3 Aug, 2021

Use the dollars from Lakers Wizards postponed game use funds for Santana Eart wind fire concert

I would like to get the right information from My basketball ticket for the Wizard vs the the Lakers March 31 2020. I want to exchange the credits so I can Attend the Santana EWF concert in VA this month!

Entertainment

29 Jul, 2021

3252**** can’t access my tickets for James Taylor concert

Tickets did not transfer into my account and we cannot use them. I have receipts for the tickets but no tickets! We paid $242 to see James Taylor. When I try to accept the transfer the message says they were already accepted. The actual tickets do not appear in my account! I have tried all ways to... Read more➤

Entertainment