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Just to make an appointment you are always on home for at least 30 min. This past week I waited 68 minutes on hold before my call was connected. All to make a simple specialist appointment. User’s recommendation: Be prepared to wait on long hold times.
Were to begin. I was held against my will
Emergency Room 1.1 I realize you are undergoing renovations, however there is really no excuse for a hospital to be dirty and in so much disrepair. I am talking about the small things, clean working toilets or signs that say out of order, swept and debris free floors,…
Everyone I speak to claim they know nothing about the situation. Support and billing claim they do not have managers. The support/ billing staff and are uncaring, and sometimes just plain rude. Several emails sent to the provided email address as well as a letter addressed to the provided PO box. No adequate response after months! User’s...
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They billed the wrong insurance company multiple times even after I told them they were billing the wrong one. They had a copy of my insurance card with all of the billing information on it and still somehow kept billing the wrong insurance company. User’s recommendation: Read your bills carefully.