I was charged a ridiculous bill of $480 dollars on my &60/month plan just because I went beyond my data cap and I unblocked my data for 2 days, when the bill came in, I observed the amount and i called immediately, no one seems to find a solution to my request, they kept saying they will...
Read more➤
Contacted virgin to unlock my sons phone. Phone is paid for but agent wants all info from past account holder. They expect my 14 year old to know all his moms account info. Waiting for call from supervisor ( for an hour) and decided to take my time they are wasting to roast these *** online every...
Read more➤
The first time I’ve experienced a great satisfaction service from Virgin mobile. Thank you so very much to Ryan, employee ID#: EZ18160 for solving my billing payment, he was very transparent, to the point and been very helpful to solve my concern. Thank you once more time Ryan, you have made my day and given me back...
Read more➤
wow virgin mobile. what a bunch of backasswards *** Took 14 calls to unlock a phone, most calls averaging in 2 hours in time spent. The last call was sent to the fraud department. Most recent call was with “Lon” employee #ez18437. couldn’t give me a straight answer on…
I’ve had a problem for over 6 months every time I call them I get hang up on at least 5 times when finally after mo TVs I get promised something the next representative am the executive department tells me they can’t repaect that offer. What kind of service is this?????
