THIS IS THE WORST CUSTOMER SUPPORT EVER. They don’t read, nor listen to the customer. Spent 2 days and countless hours on the phone even had hang ups during the conversations only to have to call back and start the grueling conversation/process over. Their system is horrible, they don’t see what we see. As far as feedback...
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This is by far the most sorry, no account outfit I have ever been forced to deal with. They do reimbursement payments for my medical as part of my retirement plan. I have no other choice. I am forced to deal with them. I have never ever been on the phone with them for less than two...
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Our complaints are the same as stated on many other complaints. Imposable to contact, long holds on the phone, no resolution of the problem, transfers to other locations, no follow up, no reimbursement payments. Via Benefits causes financial problems &; mental…
I have asked for reimbursement forms 3 times now. It is 21 days since the last request and I still don’t have them.First request was Dec second call Jan third call Feb 1. I think I will check into a complaint to BBB.
you keep sending me emails to provide a receipt yet I can’t login please provide a method to do so and or the ability to reset credentials
