Complaints & Reviews — Venus Fashion

Deception, employee incompetence

After a "nice" conversation with the Telstra operator, the home Internet was set up. During the conversation, the information provided was completely different from what appeared in the contract, which is also the subject of this complaint. Given that contracts are drawn up by courier, it is not possible to read the contracts in more detail - the courier runs, hurries and hurries, shouting that signatures, because they have to travel further. But the story is that when I repeatedly asked the Telstra operator specifically whether I can opt out without penalty at any time - the answer was in the affirmative, indicating that you have to use this service for at least a month and you will not have to pay any fines. in reality there is nothing promised! As Telstra does not respond and does not acknowledge the error of its operator andthat the contract was signed on the basis of deception, although all conversations are recorded, I recommend that you do not trust and do not agree with Telstra mystical offers. Promise one, get something else!