More Contact Info

Toll-Free Number:

(855) 812-4430

Customer Service:

Venmo Mastercard Cardholders

(855) 204-4090

Venmo Visa Cardholders

(844) 288-9628

Other Info

Other Info (opening hours):

Customer Service Hours:

Monday – Friday 10:00am – 6:00pm (ET)

Company Address

Venmo, LLC

95 Morton Street, Floor 5

New York,

United States

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Complaints & Reviews — Venmo

23 Jun, 2021

Its an old account i can’t retrieve this account

Why did the rep for Venmo need a copy of my Identification which was my driver’s licenses I told her that I would cover my d.l. number and she said that she prefer I didn’t. After All the info that the sender and I told her she was still insisting on MY licenses am not the sender... Read more➤

Cash Services

21 Jun, 2021

Resolved: Contacting Customer Service

Update by user Jun 22, 2021 Company fixed the issue and I have been provided with product or service ordered. Update by user Jun 22, 2021 I got an email some venmo customer support wanting to know what number and name was associated with my account. I had already told that I don’t have an account. I... Read more➤

Cash Services

19 Jun, 2021

The worst customer service ever no one responds

I got paid for a service and never got my money and no one will responds. What in the world do you have to do to get your money you already worked for?! User’s recommendation: Do not use Venmo.

Cash Services

19 Jun, 2021

I still have not got a resolution on getting my money that was paid to me

A lady paid me and it went to the wrong account and it has been over two weeks now and still not resolution! User’s recommendation: Get customers to just pay cash!

Cash Services

18 Jun, 2021

I can’t get money out of my account with you, no complaint.

I just want the money out of my account. It says I cant pay myself. People paid me back to this Venmo account, I need to get the money back and I cant. Need a representative please

Cash Services