Absolute garbage company. First they lie about the weight and dimensions of your packages so that they can charge you a higher price to pocket the difference (as confirmed by the initial courier tracking information to their address compared to what they entered into their system). Then on top of that they do not honor the prices...
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Unreasonable reduction in available services.
Last year, my address had home DSL up to 20mbit, but the currently available speed is listed as 10mbit. Accordingly, the download speed is currently halved. 1. 2MB / s instead of the former 2. 3MB / s. Optical internet is not offered at this address either. How come a year could have provided 20mbit lines without problems, but now it can't?
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