In March of 2009 I decided to fly the newly popular US Airways, or 'Sully Air' as I renamed after Cpt. Sullenberger's fantastic emergency landing into the Hudson. I departed from JFK in NY and flew to Phoenix to visit my sister. When I landed in Phoenix and arrived at her house, I unpacked my baggage, where...
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This incident occured when connecting from a United flight from SFO to a flight from Phoenix bound for ATL. My company travel agency booked me on this flight due to problems with United in SFO. When I went to board US Airways Flight 614 in Phoenix to Atlanta I was told there was a problem with my...
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I've been flying with US Airways for 25 out of my 26 years and as of late have noticed an extreme decline in the attitudes of their gate agents, and to be more specific of those working at Philadelphia International Airport. I've had nothing but pleasant and helpful encounters with those working at not only my local...
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I tried to use my free round trip (25, 000 miles) that was promised me when I signed on for the US Airways credit card. I read and re-read their brochure and there were no restrictions listed for the redemption of the miles for the free round trip ticket. HOWEVER, when I went on line to make...
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To Whom It May Concern: My name is CeeAnne Ernspiker, and I traveled with US Airways on the dates of June 11th, 2011, and June 18th and 19th, 2011 between SDF and MBJ as the final destination, round trip. I am writing this letter to express my disappointment with many circumstances that I experienced with your airline...
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Not delivered on time
I ordered a gift for a child for Christmas which was supposed to be delivered by mail on December 19, but I didn't receive it either, I'm disappointed because call several times and for each call I answer something else, delayed, disappeared, must be in the mail, we do not know where is your pack of such answers received. I was very disappointed. I paid the money, but today, December 26, and still nothing, although I was told that I will be contacted in the near future, I have not been calling for a week and there are no gifts or money.
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