More Contact Info

Toll-Free Number:

(877) 589-4783

Customer Service:

(407) 224-3663

General Info:

(407) 363-8000

Guest Services:

(407) 224-4233

Hotel Reservations:

(888) 273-1311

Other Info

Other Info (opening hours):

Other Location:

6000 Universal Blvd

Orlando, FL 32819

Mailing Address:

Law Department

30 Rockefeller Plaza,

Rm. 1087E,

New York, NY 10112

Company Address

Universal Orlando Resort

1000 Universal Studios Plaza

Orlando,

United States

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Complaints & Reviews — Universal Studios Orlando

7 Jul, 2018

Valcano bay worst

We went to valcano bay via Uber today and the lady told us we can’t go Bcz Park is all full. We have taken 7 day park ticket with three parks We haven’t been to valcano bay ever And tomm we r leaving If we can’t go today then when we will go ?? Atleast we should... Read more➤

Theme Parks

25 Jun, 2018

Lost sunglasses

Just checking to see if anyone has turned in my sunglasses.

Theme Parks

24 Jun, 2018

Weight limit

I called the information line for Universal Studios today. My questions are about weight limits on the rides. Also if the seat belts for the rides would fit around a large person. There was no information on that. Concerned about paying the money to get into the park and my family member may or may not be... Read more➤

Theme Parks

14 Jun, 2018

Lost prescription sunglasses

I lost my prescription sunglasses in Islands of Adventure near Spider-Man ride or around the marvel hero area.

Theme Parks

6 Jun, 2018

$315 for flimsy paper ticket at Universal Theatres Orlando

I purchased 2, 1 day park hopper tickets along with the express pass tickets totaling $636.00 only to be handed two flimsy paper tickets that needed to be shown at each ride entrance. When I asked if they had a wrist band the lady looked at me and said “this isn’t Disney, you can purchase lanyards in... Read more➤

Theme Parks