Update by user Sep 09, 2020 Tuttnauer machines water pump is not rated to handle hot water, so if you try to run cycles back to back the system fails. The company recommends in their manual to wait a minimum of 10 minutes between cycles. Tech support from Tuttnauer actually recommends at least 40minutes. This time interval...
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Update by user Sep 25, 2020 I left reviews in Tuttnauer Facebook page and to my surprise they responded asking for my contact info and equipment serial number which I provided, they said they will call me to resolve the issue but they never did, I asked twice for the status but they never responded. Another run...
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We purchased the 2540EA. Worked well for 2 years and after 3 years we had to spend $1700 to change the board and another $475 this year for additional repairs. We purchased it for over $5000, you would it would last longer but it’s pure garbage.
We have 8 of their autoclaves in our labs and it is rare to have any one working. One has basically never worked in the 5 years we have had it. The company uses an outside Service tech group who are very good and reliable but neither them or us get any support from the company. The...
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We purchased an EZ11 back in October of 2015. It was the biggest mistake ever. It never worked properly and within the first 6 months Tuttnauer had to send a replacement. This one is no better. We have had 3 of their recommended service companies work on it costing us a fortune each time. This time it...
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