Poor service
I have been a xMobile Customer for 6 years. Recently, the mobile operator Zelta zivtina offered a tariff until March 7, which includes free SMS / calls and 3 Gb nets for 3. 99 per month. Since I paid 11. 80 a month for the same tariff plan in Bite, I finally decided to change my mobile operator. However, first I went to the xMobile customer service center GC to find out, maybe xMobile is interested in retaining a loyal customer and offering something similar to the tariff offered by Zelta zivtina. At the customer service center, a spectacular teenage girl greeted me by pressing her phone. I received a blunt answer to the question you can offer me - all tariff plans are visible to me or on the Internet. Devos prom. However, on the evening of March 4, I tried again, this time by calling the xMobile customer service phone. Hearing that I was planning to switch to another mobile operator I was immediately offered - free SMS / calls and 4 Gb net for 3. 88 dollars per month. Great! "Take our call within 2-3 days. Let's prepare a new contract. " On March 7, neither news nor commemorations from Bite. I call the customer service phone again and ask what the progress is with the contract. After a 3-minute check, the bored woman's voice replies that they can't offer me such an offer. Thanks for the call, fool! Of course. The goldfish offer is over. The bee has once again shown the middle finger. A good business strategy is to bid, wait for a competitor's campaign to end, and then order three more houses. Now, in spite of that, I will change the mobile operator and I start to do the same, because for the jacket area outside Melbourne, slow data transmission speed and poor service, the amount requested by xMobile is inadequately high.
Read more...
