Just trying to refill asthma meds (Dulera) that I’ve been on for last 6 years, and because its not on there limited list of covered meds, had todo prior authorization with doctors office 4 times because they claim never got it (I was at office in person and watched them place the pa.). Then get letters in...
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I needed my primary Dr to send over a prior authorization for my endocrinologist to cover a medical bill. So I called my primary and on Monday, June 11, 2018 they sent the fax over. I called Tuft the next day June 12th and they said they never got it! I called my primary to make sure...
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I went to pick up my medication at pharmacy. I take it Daily and it’s needed you are not supposed to suddenly stop! It would not be refilled as I was told it needs a PA *Prior Approval* which needs to first come from the Dr., then go to Caremark and then to Tufts Health to approve....
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Tufts cancelled my wife’s coverage. The strange part is that I am the primary on the policy. Why am I not cancelled. This has been an ongoing problem for over a month and Tufts seems unwilling and unable to fix the problem. The Health Connector confirms that we have never missed a payment and has sent several...
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