I ordered flowers for my Mother’s birthday. When I called to check the status of the delivery, they claimed I should have received an email stating the transaction would not be completed. That it would be an additional $25 for the premium flower charge. When I asked for a refund they told me it would be several...
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I ordered a Floral Arrangement actually a Plant from www.Troysflorist.com web site. I even called to make sure it was available and was told it was. I ordered it for a Family member who had just experienced a loss of a loved one. What was delivered was an inferior selection of cut flowers that looked no better...
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Evening Emailed order Next day I Telephoned and confirmed order receipt and delivery would occur this day Received an EMAIL – not a phone call – saying sorry we can’t deliver today!!! Called and asked how to resolve this. Only reply was we can deliver tomorrow. we had people call off sick. No other kind of apology....
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I ordered flowers on 12/18/19. They emailed saying for the location has a higher minimum on the flowers we would require an additional $60. So I called and cancelled the order and ordered from who I usually order from. I’ve been trying since to get my credit and they keep telling me to contact my bank that...
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I called from Mich. to order flowers for my sister who is in a rehab home in Texas . they assured me that it would be delivered that day. They did not .. When I called the next day they ask me who took the order because it was no longer available.. Instead of offering to send...
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No parcels sent abroad for 2 months
Now I sent parcels to Australia almost 2 months ago. All the while, they are still in Australia! There are no warnings on the Australian Post Office that deliveries may be so delayed and why. You could still understand a week or two, but here 2 Months absolutely no movement. It is also written that they are looking for other possibilities that give the impression that everything is actively happening, even on land, but in reality the packets stand in a pile and have not even crossed the border. What's more, the dates in the postal system change from later to the latest when packets are received from the customer! Of course, the post office does not take any responsibility! If you want to cancel the shipment and get it back then you have to pay them another 2. 20 dollars for each package and then after 3 months you will receive a reply. You will not receive a return shipping cost because of such a law! There is nowhere to look for protection and solutions, there are no ways to recover the lost. All that remains is an empty hope to complain to the relevant ministry.
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