Now 16 days as a good grass catcher!
We were very surprised by this attitude. We have been independent DEPO customers for 2 years now. We have bought a lot of things for the house, one of them is a grass picker. The drug was purchased by buyers in the summer of 2009 yet another year. Allowing the lawn to pull down the grass mower handle. Accidentally at the point of soldering or at the point of attachment, but in an uncharacteristic place of the handle (pronounced factory signal). There were no claims already. Welcome all Ok. Sent for warranty repairs. Okay Ok 10 days as expected by law. Now it is 13 days to call DEPO super, we are happy to be ready. The callback guy says he was never lost due to the negligence of DEPO representatives.Superr 13 days our medicine theater stands dusty because they have lost a check. Called the guy named Eddie the seller in his place. Step forward as we were put on, but in his peaceful peaceful American we calmed down. Everything will be Ok. Of course, some peace we call someone from the management, the guy on the phone. answers that you have to make it yourself. I'm in shock. The biggest problem is that the handles could also be removed immediately from another lawnmower, but none. Do not carry their product, warranty repair, etc. Well write a re-warranty application for a new one. Well, after all, 16 days have passed. A call to the company LLC "II Remontu Serviss" which performs warranty repairs keeps me a woman neither good nor foreseeing in a rough tone: what I imagined my problem that has been for 13 days, they only have 3 days of drug seeker to wait 10 days. Superr ko you. And drop the handset. Let's face it. In fact, DEPO is very much opposed to future sellers, only their partners in the vision. At DEPO sites, in principle, they would not take the product from them and would not give any warranty at all. Damage only your reputation. But for the management of LLC "II Remontu Serviss" I would recommend such unkind employees, for example: how to dismiss this woman who is working today 27.08.2010. Incorrect, inappropriate. Hope everyone benefits from the info.
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