Small business owner trying to get by during the covid. Have turned to your service for fast and effective delivery but my packages are still sitting at the dock not going anywhere. When I emailed about my tracking I received an email stating ‘if your package isn’t there by 5pm on the 31/08/21 we will get In...
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I was charged and additional $180+ for the package I freighted out as the carrier supposedly re-measured my package and found it to be an extra metre in width. My package is a dance pole in two parts packaged side by side so is effectively a long and thin package with no possibility of it being over...
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We have been using the services of your company for the last 7 to 8 years. It is disappointing that none of our products (referring to bookings made for Couriers Please) have been picked up. More disappointing is that none of the staff at Transdirect seems to organise pickup of our products from our warehouse despite repeated...
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I have booked 9 cartoons of size on 03 May 2021 of size L43, W41, H60 CM. total weight is 225. The reference number is 0TRA14014488395. Just yesterday they charged me for tail gate charges $75, and said if driver feel unsafe he can use tail gate, but i asked him to use mobile trolley, after discussion...
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We sent some items with Couriers Please using Transdirect. When the Couriers Please tracking page updated to say items were damaged we contacted Transdirect – to ask what was going on. Their response was simply they ‘can not track every parcel.’ So we asked for our items back. Days later Transdirect get back in contact saying the...
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Good service
Today I was with my daughter Patello clinic, I was greeted by a nice administrator, the clinic is clean, the atmosphere is pleasant, we get a cabinet with a doctor. Loreta, the daughter disobeyed me, but the doctor quickly distracted her daughter with a smile and disappointment, in the end I am very happy with the doctor's work, after the daughter also repaired my teeth. Everything was very accurate and gentle. Thanks! Let's go again and again.
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