Poor quality services
I applied for a Bolt taxi seeing the application waiting time of 3 minutes! After a few minutes I look and see that the waiting time is 34 minutes, then 38 minutes, and only then does the information appear that the driver is still fulfilling the previous call. I refused. I applied again (estimated waiting time 4 minutes). As a result, the driver also did not find that after arriving at the call point (although there was a car and waiting right at the parking lot) after about 40 minutes of waiting, we agreed to arrive at the place where he was going. floor (walk 30 floors with children and bags and a large distance from the car seat). But there, too, the driver drove into the ring, missed and not immediately saw me.Offered to come also there to look for him, although I said specifically at which door I am. From the 1st Taxi application until the moment we meet and start driving, a whole hour has passed! I report to the customer support center. Promised to clarify the situation. No news. Money withheld
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