More Contact Info

Toll-Free Number:

(844) 346-6837

Billing Support:

(844) 346-6837

Canada

(844) 346-6837

International

+61 180 021 1497

Australia

+3 317 211 0004

France

+49 302 215 3179

Germany

+3 491 414 8466

Spain

+44 333 370 6569

United Kingdom

Company Address

SS Protect Limited trading as Protected (TotalAV)

Larch House, Parklands Business Park, Denmead,

Hampshire,

United Kingdom

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Complaints & Reviews — Total Av

25 May, 2021

Billed 99.00 dollars and did not order.

They charged my credit card 99.00 dollars for renewal of item that cost 19.00 that I did not order. No notice or email of charge User’s recommendation: Do NOT give them your credit card!!!

Software

22 May, 2021

Lots of problems with my pc once I download their software. Still unresolved

Following the installation of their software I can no longer download anything or open my existing zip files. Contacted customer services and allowed a remote access to fix the problem which was not resolved. Got no feedback as to what the problem was I have repeatedly asked for a refund as I am not happy and so... Read more ➤

Software

21 May, 2021

Charge my acct for no reason

I was told that I was already a member and you still charge my card anyways for $39. After you sent me a text message yesterday telling me my phone had ate viruses on it and I don’t understand how my phone already has 8 viruses on it if I already have your coverage and protection on... Read more ➤

Software

20 May, 2021

This malware is a piece of crap

Locked me out of everything and the application wont even start up. Trust me stay clear of this pos! User’s recommendation: Do not buy.

Software

24 Apr, 2021

Blatant scam artists – don’t go near them!!

Last year I fell for their scam. I foolishly bought some antivirus product costing about £3 from them online in a hurry, which gave them access to my bank account. They consequently took about £140 from my bank account without my permission. The first time they did it was a nasty shock, but my bank was understanding... Read more ➤

Software