Toll-Free Number:

(866) 867-7431

Customer Service:

Canada

(855) 847-9444

International

(626) 603-3190

Other Info

+1 866 867 7431 (USA) +1 855 847 9444 (Canada) +1 626 603 3190 (International)
18501 East San Jose Avenue
City of Industry , California
United States – 91748

Company Address

Torrid LLC

18501, San Jose Ave

City Of Industry,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Torrid , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Torrid

14 Feb, 2021

Torrid Doth Not Deliver #BoycottTorrid

How many people have I seen online saying the same thing? You order online during a big event at Torrid.com and you may never get your order, but they will have authorized your account for the funds. You may never even get the order and have to get a refund and do a re-order as I have... Read more➤

Clothing, Shoes and Acc

30 Nov, 2020

Cant place cyber Monday order

For the past year Ive had to call CS to order something. Every time I get the review payment and Ive tried using gift cards, my credit and debit and using pay pal and nothing has worked.

Clothing, Shoes and Acc

23 Oct, 2020

I was charged for my two pants the wrong price

They didnt show the breakdown so everythings fine User’s recommendation: They didn’t show the breakdown on statement.

Clothing, Shoes and Acc

14 Oct, 2020

Resolved: The bras suck

Update by user Oct 14, 2020 Company fixed the issue and I have been provided with full refund. Original review posted by user Oct 14, 2020 I bought 2 bras in August and now the wire is now poking me in the armpit, the wire broke through the stitching on the armpit side and it on the... Read more➤

Clothing, Shoes and Acc

28 Aug, 2020

Couldn’t get the difference refunded in the price change

I ordered a lot of items in one order and noticed right after items have decreased in price. I thought I could get the difference refunded. And honestly I could return it and reorder the items. But, it’s a few dollars… Its just surprising that they couldn’t honor the new price.

Clothing, Shoes and Acc