Toll-Free Number:

(866) 867-7431

Customer Service:

Canada

(855) 847-9444

International

(626) 603-3190

Other Info

+1 866 867 7431 (USA) +1 855 847 9444 (Canada) +1 626 603 3190 (International)
18501 East San Jose Avenue
City of Industry , California
United States – 91748

Company Address

Torrid LLC

18501, San Jose Ave

City Of Industry,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Torrid , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Torrid

25 Sep, 2018

Complete Disappointment!!!

Placed an order for my birthday during the 50% off sale. I waited 3 weeks was told partial order ready for pickup. Picked up someone elses order in a bag with my name on it. Received an email thanking me for picking up complete order? Tried tk call CS, email heard nothing. Finally called local store told... Read more➤

Clothing, Shoes and Acc

1 Jan, 2018

items ordered not received and refund not received from torrid.com

On 2nd October 2017, I ordered 6 items from Torrid.com (Order No. DT0007215885). I did not receive 2 of the items. I contacted Torrid customer Service, who advised me that my package had been lost and that the money would be refunded into my account. I have spoken to 5 different people now, and all of them... Read more➤

Clothing, Shoes and Acc

1 Jan, 2018

Torrid customer service

I received the wrong size item and immediately contacted www.torrid.com customer support service and asked for a replacement. They said that was the last size they had in stock. Then I asked for a refund and they said that they can’t refund me. I asked for some reasonable explanation but they suddenly stopped replying. Tried to reach... Read more➤

Clothing, Shoes and Acc