Terrible Employee Attitude
Today, November 28, 2016, I once again encountered the expressive attitude of an Expressmail employee, and this time my mayor is full. It should be emphasized that this is one specific employee of Emerald (I don't know the name, but I know it by face). I met another guy once, and everything was fine there (at that time he offered me to bring the package home at noon, although I had indicated my work address). I have been sending goods from one specific UK online store for several years and have so far delivered them to me by DHL or DPD. Moving to Adelaide, I don't know why, now they are delivered by Expresspasts (probably cheaper for the seller). Since I am at work on a daily basis, so that there is no problem with deliveries, I always indicate the work address as the delivery address. The first time I was called by my job security guard saying that a courier was waiting for me. When I went after the package, the courier told me that I could have given my phone number so that I could call me. I am in shock and say that in 5 years no one has had a problem calling me when I have placed the specific orders. I asked if anything had changed, and only then did I realize that the supplier had changed. At that time, I still checked and concluded that my telephone number was indicated when ordering. This situation was repeated several times. Then, I don't know why, expresspastam my phone number suddenly appeared. Today there was a situation where I was not at work for the first half of the day. Of course, that's when the courier calls to deliver the package. I am not one of the people who are looking for scabies, I calmly tried to explain to the courier that there was such a thing that I would not be able to be there for about 3 hours, that I was there and there. Usually I try to make my day so that there is no such problem, sometimes when I'm not on the spot, I run to work to get a package, but Expresspasts never warns about delivery in time, and this time the situation was just like that. I asked if maybe I could drive where I was (I was 5 minutes away). The courier calculates that he does not have time to toss around, etc. I said, "OK - what are the alternatives? Can we postpone the day?" You can't!I ask, is it possible that I collected my parcel in the post office? No, there is no such possibility. I ask, "What can we do then?" In the end, after several trips, the courier angrily decided to bring the package to me. When I arrived, I collected the package and decided to check how low this employee was ready to fall - I offered him 10 AUD. The man was ashamed (saw that I was pregnant) and said, "Stop, I don't need to!" I say, "Well, take care of you!" Looked at and said that taking if it is from the heart. I looked at him and probably realized that it was rarely a stupid comment. Of course, the money was not taken. I said, "I'm sorry, but this time you really shocked me, I've never had such a problem!" Then the courier apologized and determined that it had not been difficult for him to arrive. that I collected my parcel in the post office myself? No, there is no such possibility. I ask, "What can we do then?" In the end, after several trips, the courier angrily decided to bring the package to me. When I arrived, I collected the package and decided to check how low this employee was ready to fall - I offered him 10 AUD. The man was ashamed (saw that I was pregnant) and said, "Stop, I don't need to!" I say, "Well, I have such problems for you!" Looked at and said that taking if it is from the heart. I looked at him and probably realized that it was rarely a stupid comment. Of course, the money was not taken. I said, "I'm sorry, but this time you really shocked me, I've never had such a problem!" Then the courier apologized and determined that it had not been difficult for him to arrive. that I collected my parcel in the post office myself? No, there is no such possibility. I ask, "What can we do then?" In the end, after several trips, the courier angrily decided to bring the package to me. When I arrived, I collected the package and decided to check how low this employee was ready to fall - I offered him 10 AUD. The man was ashamed (saw that I was pregnant) and said, "Stop, I don't need to!" I say, "Well, take care of you!" He looked around and said he would take it if it is from the heart. I looked at him and probably realized that it was rarely a stupid comment. Of course, the money was not taken. I said, "I'm sorry, but this time you really shocked me, I've never had such a problem!" Then the courier apologized and determined that it had not been difficult for him to arrive. What can we do then? "In the end, after several trips, the courier angrily decided to bring the package to me. ) and said, "Stop, I don't have to!" I say, "Well, take it, I'm having such problems!" He looked at him and said that if it were from the heart, I looked at him and I realized that was rarely a stupid comment. Of course, did not take the money. I said, "Sorry, but this time you really shocked me, I never had such a problem!" Then the courier apologized and determined that it was not difficult for him to arrive. What can we do then? "In the end, after several trips, the courier angrily decided to bring the package to me. ) and said, "Stop, I don't have to!" I say, "Well, take it, I'm having such problems!" He looked at him and said that if it were from the heart, I looked at him and I realized that was rarely a stupid comment. Of course, did not take the money. I said, "I'm sorry, but this time you really shocked me, I never had such a problem!"I collected the package and decided to check how low this employee is ready to fall - I offer him 10 AUD. The man was ashamed (saw that I was pregnant) and said, "Stop, I don't need to!" I say, "Well, take care of you!" Looked at and said that taking if it is from the heart. I looked at him and probably realized that it was rarely a stupid comment. Of course, the money was not taken. I said, "I'm sorry, but this time you really shocked me, I've never had such a problem!" Then the courier apologized and determined that it had not been difficult for him to arrive. I collected the package and decided to check how low this employee is ready to fall - I offer him 10 AUD. The man was ashamed (saw that I was pregnant) and said, "Stop, I don't need to!" I say, "Well, take care of you!" Looked at and said that taking if it is from the heart. I looked at him and probably realized that it was rarely a stupid comment. Of course, the money was not taken. I said, "I'm sorry, but this time you really shocked me, I've never had such a problem!" Then the courier apologized and determined that it had not been difficult for him to arrive. Looked at and said that taking if it is from the heart. I looked at him and probably realized that it was rarely a stupid comment. Of course, the money was not taken. I said, "I'm sorry, but this time you really shocked me, I've never had such a problem!" Then the courier apologized and determined that it had not been difficult for him to arrive. He looked around and said he would take it if it is from the heart. I looked at him and probably realized that it was rarely a stupid comment. Of course, the money was not taken. I said, "I'm sorry, but this time you really shocked me, I've never had such a problem!" Then the courier apologized and determined that it had not been difficult for him to arrive. Everything ended well, but now the mood is below zero and there is a reflection on which century we really live in? Is it customer service? Australian Pasts website does not even have a section - reviews - which only testifies to their attitude towards customers. I have a question - how does the service name Expresspasts go together with the real service? There are no alternatives, you can't choose the time interval for receiving the package, you can change the day of receipt, not to mention the attitude and communication. In reality, from the moment of placing the order, you have to sit on the spot in paranoia and wait for the god - Expressmail courier to call. Disgusting attitude! I have been thinking three times lately if I really want to send from a particular online store, because I know that I will have to deal with Expressmail again. I am lucky to be served by iExpress for other shipments. If I had a choice, I would never use the Expressmail service and would not recommend it to anyone!
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