More Contact Info

Toll-Free Number:

(800) 937-8997

Payment:

(877) 453-1304

Tty:

(877) 296-1018

TTY hours are from 4:00 a.m. - 9:00 p.m. PT, daily.

Other Info

Other Info (opening hours):

Bankruptcy Legal Notices

T-Mobile Bankruptcy Team

PO Box 53410

Bellevue, WA 98015-3410

Company Address

T-Mobile Customer Relations

P.O. Box 37380

Albuquerque,

USA

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Tmobile , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Tmobile

28 May, 2021

Did not receive my credit on my card

I did not see the credit that was on my card. This was due to the fact that when I did the return I wasn’t aware that it could take I to 5 days to spear on my card. The person that heard me was very good and explained everything. I noticed that when I was at... Read more ➤

Telecommunications

26 May, 2021

Lies, and overcharges

Original review updated by user May 26, 2021 Three of their “experts” said we could add a line and keep our (low-cost) plan. We added the line for my Mother-in-law. Then I asked another “expert” whether we could get in on a phone promotion for the added line (smartphone at half-price). Of course, the answer was…

Telecommunications

23 May, 2021

Not call out on my phone or receive calls but my husband can’t on hear my service was shut off for no reason

My service was turned off on my phone but my husband still has it on his why does rent shut off my service on my phone

Telecommunications

23 May, 2021

Can’t speak with a real person

Cant get support for my Apple iPhone / T-Mobile account. The App Store requires I sign in with I tunes and I tunes says I have to submit in with my Apple ID and sends me back to the App Store which says Im not signed in with iTunes and it just goes round and round and... Read more ➤

Telecommunications

15 May, 2021

Was discriminated by Store manager at 954 East New York Street, Auroa, IL

On Mother’s day, we .went to store at 954 E New York St. Aurora, IL.to get phone for my wife. The store manager locked the door from inside and. We had to wait atleast 1/2 hour outside until one customer opened the door. Please take a look the store video.Being Asian I felt the store manager is... Read more ➤

Telecommunications