More Contact Info

Toll-Free Number:

(800) 937-8997

Payment:

(877) 453-1304

Tty:

(877) 296-1018

TTY hours are from 4:00 a.m. - 9:00 p.m. PT, daily.

Other Info

Other Info (opening hours):

Bankruptcy Legal Notices

T-Mobile Bankruptcy Team

PO Box 53410

Bellevue, WA 98015-3410

Company Address

T-Mobile Customer Relations

P.O. Box 37380

Albuquerque,

USA

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Tmobile , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Tmobile

23 Jul, 2021

Bill problems

I have been have a rough few months among other things I try to keep my phone on for my doctors appointments Im about to have major spine surgery the second of next months so cash Im scrap on I went to pay what I could $100 payment it wouldnt accept said I need to pay the... Read more ➤

Telecommunications

23 Jul, 2021

They sold me a phone saying I could sell my old one they said says they would get it ready for me to sell it, then I found out it’s not unlocked and they don’t want unlock

Bought a new phone was told could sell my old phone after paying 300+ dollars go to sell its not unlocked like they said it was ready to be sold then I call and they say they wont unlock until I pay my bill. But yet they didnt mind taking my money for the new one off... Read more ➤

Telecommunications

23 Jul, 2021

Customer Service in English

HOW DO I GET TO A REAL LIVE PERSON THAT SPEAKS ENGLISH IN THE UNITED STATE OR DO YOU NOT HAVE ANY???? User’s recommendation: NEVER.

Telecommunications

22 Jul, 2021

Discontinuing service

Charging me extra after I closed a couple accounts. They kept on charging me after I closed accounts and charging me after I mailed in phones User’s recommendation: Call everyday when you wanna make changes.

Telecommunications

22 Jul, 2021

I switched carriers and am trying to get a phone unlocked.

Original review updated by user Jul 22, 2021 I tried to call Sprint customer service on multiple occasions. They will not accept calls from my phone number. I called them from another phone 2 days ago and was told that the phone was going to be unlocked within 24 hours. It still isn’t unlocked, and they wouldn’t... Read more ➤

Telecommunications

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