Talked to an employee last month and he quoted a better price but told me they would be offering other packages after the 5thvof this month if I wanted to wait and get a better deal. Called yesterday on 2-9-18 and the lady I talked to was veryvunconcerned about helping me and told me the $190 I...
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Oh yes Spectrum and I have been working together for months on so much pixeling and lines and freezing that it was not funny anymore. I actually bought a new tv, had that exchanged for another bought new phones as I am disabled and have a landline too…and new surge protector. Then last month I get a...
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Feb 2, 2018 called to have Wi-Fi ONLY transferred to new home for future move in on Feb 8th to a new home. On Feb 2nd, cable, phone & Wi-Fi all disconnected though I repeatedly said not to disconnect because we’d still be in our current home through Feb 8th. Service was transferred to my new home...
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This started in Late 2016. I paid $150 of and $179 bill and called customer service that I will paid the rest within two or three business days. The reply was… “We are Spectrum and NOT Time Warner! we don’t deal customers like this and If you dont paid…your services will be cut off.” Well, I was...
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When I switch to this cable company I was told that they would buy out my contract well that never happened! STILL WAITING ON THAT MONEY!!!!! Was told by several different customer service people that oh they did not receive your buyout package oh it’s in PROCESS. Wow it’s been a YEAR and it’s STILL IN PROCESS!!!!...
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