The voucher is about to expire and since most venues are still closed I want to discuss how to extend the voucher. Instead of an answer, I was sent to a web-site and told I needed to pay to have someone reach out.
They wont issue a refund of tickets that happened a year ago. With Covid happening their policy should be more flexible. Its not fair they wont issue a refund because the promoters wont cancel the show but at the same time cant offer any updates on the concert at all. User’s recommendation: Don’t buy from them ever.
On hold for 1 hour 20 minutes only to be told that my credit from last year’s cancelled event must be redeemed via a live attendant. No website redemptions. What a farce of a company. Never ever call these clowns for tickets. You will be sorry you did. I have been treated better by used car sales...
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In Aptil 2020, purchased two days of tickets to see Chocolate Factory show. However, since the pandemic and having older parents and wife scheduled to attened the show. It will not be wise or feasible to expose them to any close contact events due to underlying diseases. I ve tried for a year to get a refund...
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Update by user Mar 28, 2021 I received my tickets.!. Original review updated by user Mar 28, 2021 Talking with a customer service representative for 10 minutes after trying to explain what I have done so far she hung up on me. I finally contacted someone who knew his to find my tickets and resolved it. I...
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