Fraud and consumer abuse...
Hello! I ordered tickets Finland-Australia! When filling out the application and paying for the tickets, I notice that I have written the wrong surname, ordered the ticket, thought about the daughter and her health, and entered my surname instead of the girlfriend's surname... Oky, I write to AuAir to change the surname to the correct one Answer = it is not possible to change either the surname or the first name for this ticket class... In practice, it happens that I can no longer receive the service... The money has been paid, but the service offered by them cannot be provided... , and 140 evro instead of getting back only 19. 40 ero... Is that normal? I don't have money and I don't have a flight... Where consumer rights stay... I opened my company and started chucking people in this... And blew me, something I don't like going to others... And as it is understandable that I don't get my money back if they can't provide me with the services they offer. I even offer to pay the required amount... But nothing... Save your 19. 40 dollars or go dil...
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