BEWARE: PRICE AT CONFIRMATION PAGE DOES NOT ALWAYS REFLECT PRICE CHARGED TO YOUR CREDIT CARD! On Saturday, I purchased a box of cigars using a 10% discount coupon and an $8.00 point credit. At the checkout on the website, the discounts were applied, as was my credit card and delivery information. I then received a confirmation email...
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I bought $21 worth of cigars in may/June and since, I have been getting charged a monthly subscription fee of $14.95. This was never authorized, and I disputed the charge both times with my CC company so that it would not get charged. The terms on Thompson’s website claim that the club membership is free of charge,...
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07/08/2019 Have tried for a week to change my order on my auto-ship 250 club. Will only let me add more selection and not remove and seems like some sort of scam. When trying to remove cigars and save changes it says “please correct error below” but there is no marked error and it won’t remove the...
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I ordered some H.Upmann Fumas and were not statisfied; they were difficult to draw and the taste was not to there normal standard. I contacted a clerk and he told me to obtain a return label and sent them back. I returned the packet of H.Upmann Fumas per your return label. They were sent back on 8...
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Reached out to customer service via phone and never got connected. Reached out via email got a response and provided additional feedback they requested. Nobody has tried to resolve the issue since it’s been 4 business days since the last communication. Next step is to report to BBB as well as never recommend again. Looks like CI...
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Service
You cannot call ScandinavianBank for 4 days! Simply all the time operators are busy for half an hour and more! Arprats. What kind of information will you get then? Abnormal. No one cares how long you can wait... IF you can't answer the calls, you don't have to write the phone number.
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