I purchased my $10k range in April of 2020. I have had thermador out 12 times for repairs with numerous months of it not working while waiting on a service call or parts. DO NOT BUY THERMADOR! I am stuck with a $10k range that doesnt work and I cant do anything about it to replace it....
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I have a Thermador refrigerator that simply stopped making ice and dispensing cold water. Thermador phone has a message that they are overwhelmed and call back later. Simple as that. The Thermador recommended vendors didn’t respond to my calls with the exception of one vendor that said they don’t service Thermador. So, with Thermador, good luck!. My...
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I had issues with my Fridge and Disshwasher so decided to call the costumer service line at 1-80*-735-****. I was told my wait time is 12-20 minutes so i stayed on the line . 2 hours and 11 minutes later nothing at all. It’s very disappointing knowing it’s a luxuray brand and costumer service doesn’t care
As part of a SF Bay Area remodel last year, we were excited to replace all appliances with Thermador top-line products. We spent about $30,000, anticipating a great kitchen experience with their products. Instead, we were utterly disappointed and left wishing that we…
I purchased gas stove in April, 2021. Bigger burner of Gas stove became non-functional after 2 months. Repair team supported remotely. It worked for 2 days. Again became nonfunctional. Now support team is silent. I want gas stove to be replaced. I did not expect such a cheap quality and poor service support from Thermador company. I...
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