The security policy of the bank is horrible. I have had my card blocked three times during one months for almost no reason. I buy gas and small goods at the same gas station all the time. I know that gas stations are in the risk group in terms of using the credit card. Yet before this...
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I am amazed by seeing so many poor reviews on this bank. From my side, I did not have any complaints or misunderstandings except for one. Their team was sometimes supportive and sometimes rude whenever I called them to address my inquiry. Nevertheless, they always alerted me about any suspicious transactions (which were all mine) to ensure...
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Violation of patients' rights and poor work organization.
15. 05. 2020. An infant less than a month old had an appointment at a specific time with a Usg specialist at a children's clinical university hospital in Tornakalns. Bkus customer service staff had indicated a specific time on 15. 05. 2020. At 9. 00. Bkus at the specified time, the receptionist did not allow to go to the specified specialist and asked to wait for an invitation from the receptionist. After repeatedly addressing the reception staff about the check-in time (9. 00 am) and how long to wait until they could see the specialist, they replied that they could not be admitted to the specialist and that they were not ordering and that they were going to do something now. " own "patients (without specifying who they are) and so waiting when calling. Just after more than 1. 5 hours of waiting and nervousness and after questioning the reception staff to call some bkus administration representatives, the mother with the baby was at a usg specialist to get the service. None of the employees even apologized to their mother for the situation and the excruciating wait. By doing so, the organization violates patient rights and harasses infants.
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