Toll-Free Number:

(888) 898-3253

Customer Service:

(855) 599-7900

Other Info

+1 866 632 8732 +1 215 382 3300 +1 267 270 4200
1601 Market St., Suite 3500
Philadelphia , Pennsylvania
United States – 19103

Company Address

The Neat Company

1500 John F Kennedy Blvd

Philadelphia,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with The Neat Company , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — The Neat Company

18 Oct, 2020

Scanner Software not working

The scanner software stopped working (again). I am tired to even contact customer service. I do not have time to sit here for hours to let them trouble shoot remotely and mess with my computer. I’ll move everything I have somewhere else. Neat was a bad experience. Stay away! User’s recommendation: Stay away. They have no clue... Read more➤

Computers and Accessories

25 Jun, 2020

THERE IS NO CUSTOMER SERVICE

Just was talking to a lady named Paula about my scanner not working and she wants me to buy into the subscription. I dont need the subscription because my software is working just fine, I needed help with the scanner. All Paula could talk about was buying a subscription. She would not duscuss anything else then hung... Read more➤

Computers and Accessories

18 Jun, 2020

Tech discussion

Please help me resolve issue. I was never able to use my neat scanner. Now i need it desperately. Please help me to finally get it started. In the beginning, a friend set it up. but it would not scan. My IT guy could not get it to scan. Who can help me with it? please contact... Read more➤

Computers and Accessories

26 May, 2020

Cancel auto pay

I was issued a credit back $79.99 a week ago.. still dont see credit to my cc account? When? Thanks

Computers and Accessories

18 May, 2020

My card is blocked and i want to deposit money

My phone is broken thats why i didn’t receive and read all my email included The Neat company.

Computers and Accessories

Most Reviewed

1 Jan, 2018

"Promised magazines & free gifts cashed our check but never received anything & now they turn me over for collections"

⤷ North American Fishing Club | 26 reviews

2 Mar, 2021

"Failure to offer ANY help with the price of a very much needed medication."

⤷ Teva Pharmaceuticals | 3 reviews

14 Mar, 2019

"Worst Customer Service!! Company does not care about its Customers."

⤷ LexisNexis | 81 reviews

29 Jul, 2016

"Healthy Habits Customer Care Review"

⤷ Healthy Habits | 3 reviews

14 Jan, 2021

"4-18 hour Active Lifestyle Wirefree Bra Playtex 4159 size 42DD(D2)"
HerRoom

⤷ HerRoom | 68 reviews

29 May, 2020

"Can’t seem to ever get thru. Know there is coronavirus but when your on hold for 20 to 30 minutes several times and then get hung up on it’s frustrating!!!!"