Ordered marine guard 8000 on May 20th through Amazon. Company did ship as expected. Package got damaged during shipping and FedEx had to dispose of it. Contacted Richard at your company and he said no worries he will send out new order right away. Two days went by and I contacted Richard to get tracking info. He...
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I’ve ordered Clearcast 7000 and Clearcast 7050 from this company several times with good service. Suddenly it’s gone to *** I was assured by Mike on the phone that if I ordered “expedited shipping” on May 25th I’d receive my order by June 1st. No resin. After several emails and phone messages I have heard nothing back,...
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Had ordered Luquid Diamonds to try and had a lot of problems with it. I have used gallons of resin over the years and none were this bad. Contacted The Epoxy Resin Store and while I hadn’t bought it from them but a supplier they would send a replacement out. That was over a month ago and...
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Poor service
You know, I already understand that it doesn't make much sense to write, but now I'll even write, maybe someday something will improve! I will start with the fact that lp has already twice lost my registered letters that were addressed abroad (public authority) of course they say to contact foreign post offices, but should I look for letters where I send documents via lp and people from it pays? It is their job to deliver to any country in the world! I have contacted both foreign post offices and those addressed and no letters! While I had a delayed shipment where I chose to deliver the lp to the pick up points, they delivered the shipment to me very late, even the craziest thing was that the sender had not indicated the correct phone number to which the sms is coming, of course I understand and immediately called the lp to the reference said it was possible that they were wrong and I definitely need to receive the shipment at last (there was a gift for the wedding so I couldn't wait) please give them information what is the code so I can pick up the shipment to which the girl at the other end of the handset answered I can't help you, I'll pass the information on to a colleague so he can send you the code again! - I'm sorry, but why do we need reference numbers, etc. , to employ people if there is no point in them not being able to help with anything? This was definitely the last time I used their care! Let it be Australia's own, if you can't work and be responsible for your work... I will definitely continue to use dpd, at least I haven't been disappointed! Have a nice day! : )
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