Misleading delivery time / communication problems
05.01. I made an order on azstore.ca and the page of the selected product already said that it can be received in branches on 09.01. After ordering, I received an e-mail with information about the order and sms, which indicated that I would be able to receive the order at the selected branch 09.01. After 13:00. I will also be receiving SMS when the item will be in the branch. I did not receive any news and expected 13.01. I decided to call and find out what was the case, I waited ~ 30 minutes to connect with the operator! At the end I learn that you have to wait at least until 20.01. Because the shipment is "delayed"! This is considered the norm for them, probably. No kind of welcome from rd side. Trying to expand the discussion on why such a situation and what could be done, the operator just stuck to what he had to say. "will you wait for the order or cancel? "
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