The service was great… the waitress was awesome.. no complaints about the service the food was good… getting charged twice wasn’t that great..lol…
To walk into a restaurant that for the past 20 years has had low prices with decent appetizers, and a good happy hour pre covid was a shock to me when I went to dinner at the newington ct location. The menu has totally changed, all of the best items were removed, and prices almost doubled for...
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I was unable to access my points or get my Password reset until this morning. So when I was out to dinner last night, I had to pay full price for our meals! when I was finally able to reset my Password this morning and access my account with over 400 points! It was unbelievable that I...
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Called for a pick up order, lady told me it was going to be 2hrs for pick up. Called the restaurant after 1hr 20min to get a time reference and the to go lady told me my food has been done. Drive up there within 5 min around the corner and my food was Super cold and...
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I called to get my account switched over to the new rewards program but I was sent through multiple steps….asked to press several buttons, never talked with a live person plus had to listen to almost the same message over and over and over. It was truly a stressful interaction. I just want to see the over...
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Poor service
My children (14 years old) had gone to the movies but couldn't go beyond the box office. The cinema website states that the film is NOT RECOMMENDED to those under the age of 16, but the cashiers refused to sell tickets and ordered documents to be presented, although the children had previously said that they were only 14 years old. It should be noted that the same cashier had sold tickets to the film a couple of weeks ago, which was also 16+ without any objections. When one of the cashiers tried to explain that the words "not recommended" only applied to the parents, the children said they had parental permission and could prove it, but the cashier refused to hear them. Well, what to say? The management of the cinema must consider whether what is written on the website corresponds to the real situation!
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