Placed an order for large bouquet for death of a family member on behalf of the rest of the family. They called to say that they couldn’t give same day delivery. I told them that was fine the following day or even the next day. Five days after ordering, I received a phone message cancelling my order....
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Ordered flowers on a Saturday for Monday delivery. Contacted by company to see if Tuesday delivery OK as “flowers were delayed”. I agreed to this. Thursday, still no flowers delivered to recipient and I have followed up twice (each time spending at least 20 minutes on hold) regarding delivery status. Unable to locate/get a response from the...
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Terrys Florist – South Dennis, MA I think the pictures say it all. See below. I emailed them and asked for 1/2 the money to be returned. They refused, explaining it was their policy to “Substitute” what they didn’t have. They substituted greens, as you can see. User’s recommendation: Buy from someone else.
I ordered the Guiding Light Bouquet Premium for Grandma’s Funeral. I ended up receiving a brown basket overstuffed with white flowers some greens &; an Angel that looked like it belonged in a basket for a child’s Christening. They told me delivery could be in the am. I started tracking down my flowers at 11am. By 1:15...
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Flowers dropped off without calling customer. Terry’s Florist delivery disturbing the neighbors, banging real loud at the front door. Customer unable to walk, uses a walker and oxygen tank and unable to lift flowers or answer the front door. Requires assistance. Terry’s florist delivery of Meriden was instructed to call customer and carry or deliver the flowers...
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